Last Updated: 15 January 2023
Welcome to Blossoms & Bouquets. Please read these Terms of Service ("Terms") carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using our website, placing orders, or using any of our services, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
1.1 These Terms govern your use of our website located at civancinch.media (the "Website") and the services we provide ("Services").
1.2 The Website and Services are operated by Blossoms & Bouquets Ltd ("we", "us", "our"). We are a limited company registered in England and Wales under company number 12345678, with our registered office at 42 Bloom Street, Kensington, London W8 5EL, United Kingdom.
1.3 When we refer to "you" or "your", we mean the person accessing or using the Website or our Services.
2.1 We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.
2.2 We recommend that you review these Terms periodically for any changes.
3.1 The Website is available free of charge for your personal, non-commercial use.
3.2 We do not guarantee that the Website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Website without notice.
3.3 You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
4.1 If you create an account with us, you must provide accurate, complete, and current information at all times.
4.2 You are responsible for safeguarding the password that you use to access your account and for any activities or actions under your password.
4.3 You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
5.1 All products displayed on our Website are subject to availability. We reserve the right to discontinue or modify products without prior notice.
5.2 Product images on our Website are for illustrative purposes only. While we make every effort to display colors accurately, we cannot guarantee that your device's display accurately reflects the actual color of the products.
5.3 Due to the nature of fresh flowers and seasonal availability, the exact flowers, colors, and arrangements may vary from those shown on our Website. We reserve the right to substitute flowers of equal or greater value and similar style if the requested flowers are unavailable.
5.4 To place an order, you must follow the ordering procedure on our Website. We will confirm acceptance of your order by sending you an email confirmation. The contract between us will only be formed when we send this confirmation.
5.5 We reserve the right to refuse any order. If we are unable to fulfill your order, we will inform you of this and not process your payment, or we will refund you if payment has already been processed.
6.1 All prices are in British Pounds Sterling (GBP) and include VAT at the current rate.
6.2 Prices are subject to change without notice. The price applicable to your order will be the price displayed on the Website at the time we receive your order.
6.3 Delivery charges are not included in the price and will be displayed separately during the checkout process.
6.4 Payment must be made at the time of ordering through our secure payment system. We accept various payment methods as indicated on our Website.
7.1 We deliver to addresses within the UK as specified on our Website.
7.2 Delivery times are estimates only and are not guaranteed. We will make reasonable efforts to deliver your order within the specified time frame, but we are not responsible for delays due to circumstances beyond our control.
7.3 If no one is available at the delivery address to accept the order, we may leave the order in a safe place or with a neighbor, or we may return the flowers to our shop. In such cases, we will leave a delivery notification.
7.4 It is your responsibility to provide accurate and complete delivery information. We are not responsible for any delay or failure to deliver due to incorrect delivery information.
8.1 Due to the perishable nature of our products, we do not accept returns unless the products are damaged or defective.
8.2 If you wish to cancel your order, you must contact us as soon as possible. Orders may be canceled without charge up to 24 hours before the scheduled delivery date, subject to our discretion. Orders canceled less than 24 hours before the scheduled delivery may be charged in full.
8.3 If the products delivered are damaged or defective, you must notify us within 24 hours of delivery with photographs of the damaged products. We may, at our discretion, offer a replacement or refund.
8.4 Refunds will be processed using the same payment method used for the original purchase, typically within 14 days of us agreeing to the refund.
9.1 All intellectual property rights in the Website and its content (including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software) are owned by us or our licensors.
9.2 You may print one copy and download extracts of any page from our Website for your personal use. You must not modify the paper or digital copies of any materials you have printed or downloaded, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.
9.3 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
9.4 You must not use any part of the content on our Website for commercial purposes without obtaining a license to do so from us or our licensors.
10.1 If you post, upload, or share any content on our Website, such as reviews or comments ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
10.2 You represent and warrant that you own or have the necessary rights to use and authorize us to use all intellectual property rights in and to any User Content, and that the User Content does not violate any third party's rights or any applicable law.
10.3 We reserve the right to remove any User Content that, in our judgment, violates these Terms or may damage our reputation.
11.1 You may use our Website only for lawful purposes. You must not use our Website:
12.1 Nothing in these Terms excludes or limits our liability for:
12.2 Subject to clause 12.1, we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, business interruption, or loss of business opportunity, or any indirect or consequential loss arising out of or in connection with these Terms.
12.3 Subject to clause 12.1, our total liability to you in respect of all other losses arising under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total amount paid by you for the products or services giving rise to the liability.
13.1 You agree to indemnify, defend, and hold harmless Blossoms & Bouquets, its directors, officers, employees, consultants, agents, and affiliates, from and against any and all third-party claims, liability, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Website or Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.
14.1 We may terminate or suspend your access to all or part of the Website and Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
14.2 All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
15.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
15.2 Any dispute arising out of or in connection with these Terms, including any dispute regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16.1 If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
17.1 These Terms constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.
18.1 If you have any questions about these Terms, please contact us at:
Blossoms & Bouquets